New Computing

The New Computing movement stems from the book "Leonardo's Laptop: Human Needs and the New Computing Technologies" by Ben Shneiderman (MIT Press, summer 2002). The Table of Contents and the draft of the Chapter 1 summarize the arguments.The New Computing is an initiative of Human-Computer Interaction Lab at the University of Maryland, where the related research project, "Ending User Frustration" is supported under the National Science Foundation grant on "Internet Impact on Society." The project director is Sociology Professor John Robinson and their webuse website contains further information.

Our 3-year research effort to study user frustration resulted in a set of seven papers.

Our colleague Prof. Kent Norman has carried out a large online survey of computer rage with compelling stories of user anger, and his own special style of videos showing safe (amusing + disturbing) destruction of computer technologies.